Frequently Asked Questions:-
Q. What Type Of Taxi Do You Provide?
A: As per customer request we always try to fulfil their required vehicle. Especially public preferable vehicles like Maxi Cab, Sedan, SUV, and Wagon are available for 24*7 hours services.
Q. How Many Passengers Can Fit Into A Maxi Cab?
A: We offer up to 11 seater maxi cabs, but this varies by vehicle size. The 6-seater Toyota Vellfire / Alphard can seat 6 adult passengers, just like all the rest. One seat will be comfortable for an adult passenger.
Q. How Many Luggage Can Fit Into A Maxi Taxi?
A: It depends on the number of booking seats for the passenger. 7 to 10 travel luggage fit for 6 passengers.
Q. Why Should I Book Through Maxis Taxis Website?
A: We simplify the booking process! Our search engine allows you to make a booking according to your travel needs.
We offer many vehicles to choose from. Taxi operators, drivers and vehicles have been selected very carefully to ensure that we provide you with a safe and reliable cab service and the best value for your hard-earned money.
Q. Can I Have Multiple Pick up’s And Drop Off’s?
Q. Is There Any Booking Fees For Advance Booking?
A: Yes we charge $2 booking fee which will be applied on the meter.
Q. Once My Booking Has Been Confirmed? Am I Guaranteed A Vehicle?
A: Yes. After booking you will get a confirmation message on your mentioned mail id and mobile number. Once you receive a confirmation message from us, your vehicle is booked for your preferred time and date. Please call us if you have not received a confirmation message.
Q. What’s The Mode Of Payments?
A: You can make payment to the driver by cash, cab charges, EFTPOS, and MPTP (all major cards are accepted)
Q. How Fast Can We Get A Taxi If We Book Now?
A: We always try to provide better taxi service within 5-10 minutes if the taxi is available near your booking place. It may take 30-40 minutes depending on the traffic, time and day of the week. So we recommend you book your taxi cab before 1 hour so that our cab drivers arrive at your pick up location before 10 minutes.
Q. What Is Your Service Delivery Criteria?
A: Key service delivery criteria for the cab driver include:
- Well-mannered and polite
- Follow of all traffic rules
- No drunken driving
- Carrying all valid documents
- Safe driving
- Use of mobile during driving strictly prohibited
- A neat and well-maintained car
Do not hesitate to inform the driver about any of the above aspects faltering.
Q. I Need A Package Delivered Can You Do This For Me?
A: Yes. We are happy to deliver your valuable package safely to your address.
Q. Can Your Taxis Accommodate Wheelchairs?
A: Yes. Maxi cabs can carry up to 2 wheelchairs simultaneously. Just make conform at the time of booking.
Q. Can I Book An Airport Transfer?
A: Yes, you can. We provide taxi services at Avalon Airport, Melbourne Airport and many locations.
Q. How Do We Book For Airport Arrival?
A: Kindly provide us with your date and time of arrival and flight number.
Q. What If The Flight Is Delayed?
A: No worries. Given that you have provided us with the flight number, we will be able to check it.
Q. What Happen If I Change In Travel Plan During Trip?